Software Technical Account Manager Ii (traveling)

Axon

Richmond, United States
Competitive salary; 401k with employer match; disc...
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4+ years technical account management experience
Saas solution deployment and configuration
Microsoft power bi and sql server proficiency
** Axon is seeking a Software Technical Account Manager II who will provide technical support and manage software deployments for law enforcement agencies. The role requires extensive travel (80% of the time) and a strong customer-oriented mindset to enhance public safety through effective technology use. **

Job Summary

  • The role involves deploying and supporting Axon's software solutions directly within law enforcement agencies to enhance public safety.
  • Candidates must be willing to travel 80% of the time to agency locations across the United States for onsite support and training.
  • Axon offers competitive benefits including medical plans, paid parental leave, and learning and development programs.

Matching Summary

Match Score: 75

** Axon is seeking a Software Technical Account Manager II who will provide technical support and manage software deployments for law enforcement agencies. The role requires extensive travel (80% of the time) and a strong customer-oriented mindset to enhance public safety through effective technology use. **

Salary

Competitive salary; 401k with employer match; Discretionary paid time off

Skills & Requirements

Must-have

  • 4+ years technical account management experience
  • SaaS solution deployment and configuration
  • Microsoft Power BI and SQL Server proficiency
  • Windows OS and networking expertise
  • Splunk JIRA and Salesforce usage
  • 80% travel to agency locations

Nice-to-have

  • Experience with public safety or law enforcement sectors
  • Familiarity with RMS CAD and CJIS standards
  • Relevant technical certifications like Microsoft or Cisco
  • Ability to build custom dashboards and write SQL queries
  • Willingness to work outside normal business hours

Key Requirements

  • Bachelor's degree in business administration or computer science
  • Pass Criminal Justice Information Services background check
  • Handle confidential and highly sensitive information

Work Rights

Must pass CJIS background check

Tailored Resume

Cover Letter