Customer Service Officer (Office)

EZYHEALTH HOLDINGS PTE. LTD.

Singapore, Singapore
Minimum 1 year outbound call center experience
English and mandarin language proficiency
Excellent interpersonal communication skills
The role involves engaging assigned leads to book appointments and manage cancellations within the healthcare sector

Job Summary

  • The role involves engaging assigned leads to book appointments and manage cancellations within the healthcare sector.
  • Candidates must demonstrate excellent communication skills in both English and Mandarin to serve diverse clients.
  • Responsibilities include conducting regular calls to remind clients of their scheduled medical appointments.

Matching Summary

Match Score: 85

The role involves engaging assigned leads to book appointments and manage cancellations within the healthcare sector.

Skills & Requirements

Must-have

  • Minimum 1 year outbound call center experience
  • English and Mandarin language proficiency
  • Excellent interpersonal communication skills

Nice-to-have

  • Ability to establish good relationships with prospects
  • Professionalism in client interactions
  • Flexibility for ad hoc duties

Key Requirements

  • 1 year outbound call center experience
  • Proficiency in English and Mandarin
  • Strong interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter