Customer Service Agent With German

Capita

Opole, Poland
Competitive base salary; performance bonus up to 5...
Hybrid
German language proficiency at c1 level minimum
Hybrid work model with office attendance
Shift availability monday through sunday
The role involves supporting customers through inbound calls and messages while analyzing and solving their queries

Job Summary

  • The role involves supporting customers through inbound calls and messages while analyzing and solving their queries.
  • Employees receive a competitive salary with an unlimited performance bonus potentially reaching 5000 PLN monthly.
  • The position offers a hybrid work model requiring three days in the office after training and two days from home.

Matching Summary

The role involves supporting customers through inbound calls and messages while analyzing and solving their queries.

Salary

Competitive base salary; Performance bonus up to 5000 PLN monthly; Benefits include LuxMed healthcare and Multisport

Skills & Requirements

Must-have

  • German language proficiency at C1 level minimum
  • Hybrid work model with office attendance
  • Shift availability Monday through Sunday
  • Excellent organizational and communication skills
  • Proficiency in MS Office package

Nice-to-have

  • Customer-oriented attitude
  • Willingness to promote products and offers
  • Positive atmosphere and inclusive culture
  • Interest in development opportunities

Key Requirements

  • Minimum German C1 level certification or equivalent fluency
  • Availability for shifts between 8:00 AM and 24:00 daily
  • Willingness to work on-site in Opole, Poland

Work Rights

Not specified

Tailored Resume

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