Technical Lead (ServiceNow)

KRYJAS PRIVATE LIMITED

Singapore, Singapore
Not specified (assumed hybrid based on role requirements)
Servicenow app engine expertise
Customer service management (csm) implementation
Javascript and glide api proficiency
KRYJAS PRIVATE LIMITED is seeking a Technical Lead for ServiceNow to provide technical leadership in implementing and overseeing ServiceNow solutions. The ideal candidate will have strong hands-on expertise in ServiceNow, including App Engine and Customer Service Management, and will be responsible for solution architecture, mentorship, and ensuring high-quality delivery

Job Summary

  • This role provides overall technical leadership for ServiceNow platform implementations, driving solution architecture and ensuring successful end-to-end delivery.
  • The candidate will mentor developers, govern code quality, and oversee the adoption of Out-of-the-Box capabilities to ensure platform scalability.
  • Key responsibilities include leading technical estimation, managing integration architectures, and guiding API and data migration strategies.

Matching Summary

Match Score: 85

KRYJAS PRIVATE LIMITED is seeking a Technical Lead for ServiceNow to provide technical leadership in implementing and overseeing ServiceNow solutions. The ideal candidate will have strong hands-on expertise in ServiceNow, including App Engine and Customer Service Management, and will be responsible for solution architecture, mentorship, and ensuring high-quality delivery.

Skills & Requirements

Must-have

  • ServiceNow App Engine expertise
  • Customer Service Management (CSM) implementation
  • JavaScript and Glide API proficiency
  • REST and SOAP API integration experience
  • Technical design and solution architecture
  • Code review and development governance

Nice-to-have

  • Automated Test Framework (ATF) exposure
  • Government or regulated environment experience
  • Mentorship of development teams
  • Continuous improvement initiatives
  • Flow Designer and UI Policies knowledge

Key Requirements

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist — Customer Service Management (CIS-CSM)
  • Bachelor's degree in Computer Science or related field
  • Strong hands-on expertise in ServiceNow modules
  • Eligible to work in Singapore (Citizen, PR, or EP)

Work Rights

Must be Singapore Citizen, Permanent Resident, or Employment Pass holder

Sponsorship: available

Tailored Resume

Cover Letter