Operador De Service Desk – Espanhol Avançado

Accenture Australia

Belo Horizonte, MG, Brazil
Not specified; not specified; benefits include med...
Advanced spanish language proficiency
Customer service via voice email messages
Incident registration and tracking skills
The role involves providing customer support through voice, email, and messaging channels while resolving problems and tracking incidents

Job Summary

  • The role involves providing customer support through voice, email, and messaging channels while resolving problems and tracking incidents.
  • Accenture is a global professional services company that combines technology expertise with industry experience to drive digital transformation.
  • Employees receive comprehensive benefits including fully subsidized medical and dental insurance, gym access, and extended parental leave.

Matching Summary

The role involves providing customer support through voice, email, and messaging channels while resolving problems and tracking incidents.

Salary

Not specified; Not specified; Benefits include medical, dental, food voucher, life insurance, pension, gym pass, stock purchase, pharmacy discount, childcare assistance, and language school partnership.

Skills & Requirements

Must-have

  • Advanced Spanish language proficiency
  • Customer service via voice email messages
  • Incident registration and tracking skills
  • CRM system knowledge required

Nice-to-have

  • 2 years customer service experience preferred
  • Retail industry background desirable
  • Empathy and product knowledge focus
  • Collaborative spirit and innovation mindset

Key Requirements

  • Advanced Spanish language skills
  • Higher education degree completed or in progress
  • Minimum 1 year customer service experience
  • Knowledge of CRM systems

Work Rights

Not specified

Tailored Resume

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