Mitarbeiter It Support & Service (m/w/d)

IQVIA

Singen, Germany
Not specified; not specified; benefits include fle...
Hybrid
1st and 2nd level support
Hardware installation and configuration
Ticket system documentation
The role involves providing comprehensive 1st and 2nd level technical support for healthcare clients while ensuring high standards of quality assurance

Job Summary

  • The role involves providing comprehensive 1st and 2nd level technical support for healthcare clients while ensuring high standards of quality assurance.
  • Employees are responsible for installing and configuring various hardware devices including laptops, printers, and card readers to enable seamless customer operations.
  • The company offers a hybrid work model with flexible hours, access to LinkedIn Learning, and free fitness programs in Singen am Bodensee.

Matching Summary

The role involves providing comprehensive 1st and 2nd level technical support for healthcare clients while ensuring high standards of quality assurance.

Salary

Not specified; Not specified; Benefits include flexible hours, learning access, and free amenities

Skills & Requirements

Must-have

  • 1st and 2nd Level Support
  • Hardware installation and configuration
  • Ticket system documentation
  • Shift work availability
  • Class B driver's license

Nice-to-have

  • Telematics infrastructure knowledge
  • Customer service orientation
  • Team collaboration skills
  • Independent structured work style
  • German language proficiency

Key Requirements

  • Completed technical vocational training (IT Technician or similar)
  • Valid Class B driver's license
  • Availability for shifts between 07:00 and 23:00
  • Good German language skills

Work Rights

Not specified

Tailored Resume

Cover Letter