Base: not specified; bonus/equity: not specified; ...
Customer service experience
Handling phone and email support
Maintaining crm donor records
Join Cerebral Palsy Alliance and help create a positive experience for the incredible supporters who help change the lives of people with disabilities
Job Summary
Join Cerebral Palsy Alliance and help create a positive experience for the incredible supporters who help change the lives of people with disabilities.
As part of our Donor Support team, you will help deliver an outstanding supporter experience while supporting fundraising campaigns and maintaining accurate donor records.
CPA offers a range of benefits including flexible working options, paid parental leave, well-being allowance, discounted gym membership, and an Employee Assistance Program.
Matching Summary
Join Cerebral Palsy Alliance and help create a positive experience for the incredible supporters who help change the lives of people with disabilities.
Salary
Base: Not specified; Bonus/Equity: Not specified; Benefits: Tax-free meal and entertainment card valued at $2,650 per year, flexible working options, paid parental leave, well-being allowance, discounted gym membership
Skills & Requirements
Must-have
Customer service experience
Handling phone and email support
Maintaining CRM donor records
Supporting fundraising campaigns
Donor retention assistance
Nice-to-have
Empathy for people with disability
Excellent communication skills
Strong attention to detail
Organisational skills
Confidence using systems
Key Requirements
At least 2 years customer service experience
Experience in retail, contact centre, hospitality or not-for-profit