Service Manager - 11 Month Contract - The Rec Room Brentwood

Famousplayers

Brentwood, Canada
Base: $50,000 - $55,000 cad; bonus/equity: not spe...
Guest facing and culinary areas
Protect company assets and inventory
Maximize sales and profitability
The Service Manager will ensure policies, procedures, and standards are followed in guest-facing and culinary areas, protecting company assets and maximizing sales and profitability

Job Summary

  • The Service Manager will ensure policies, procedures, and standards are followed in guest-facing and culinary areas, protecting company assets and maximizing sales and profitability.
  • Responsibilities include maintaining seamless operations across amusement, F&B, guest service, and retail, while ensuring facility cleanliness and safety standards are met.
  • The role involves recruiting, training, and coaching staff, managing departmental turnover, and driving sales through professional execution and operational planning.

Matching Summary

The Service Manager will ensure policies, procedures, and standards are followed in guest-facing and culinary areas, protecting company assets and maximizing sales and profitability.

Salary

Base: $50,000 - $55,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • guest facing and culinary areas
  • protect company assets and inventory
  • maximize sales and profitability
  • accountability for guest experience
  • maintain revenue and payroll budgets
  • ensure legislative cleanliness and safety standards
  • execute company programs and service standards

Nice-to-have

  • culture of hospitality and positive morale
  • building bench-strength of staff
  • supportive employee centered environment
  • share best practices across departments

Key Requirements

  • 1-3 years managing high volume restaurant/venue
  • Post-Secondary education in business/hospitality preferred
  • Experience in customer service and people management
  • Ability to lead a team during high volume
  • Strong working knowledge of restaurant industry
  • Ability to supervise employees
  • Strong conflict resolution skills
  • Proven experience in training and coaching
  • Proficient with Microsoft Office Suite
  • Provincially applicable alcohol certificate

Work Rights

Not specified

Tailored Resume

Cover Letter