Director Of Client Success

harriscomputer.eu

Hawaii, US
Competitive compensation pyckage; not specified; f...
Fully remote
7-10 years experience in revenue cycle management
Advanced consultative sales skills for renewals
Data-driven decision making on kpis
The Director Of Client Success at Harris Computer is a fully remote leadership role focused on enhancing client satisfaction, retention, and growth through strategic planning in revenue cycle management. The position requires strong communication, operational excellence, and the ability to advocate for clients while managing cross-departmental collaboration

Job Summary

  • The Director of Client Success will lead a team to implement best practices focusing on large-scale client renewals and strategic upsells.
  • This role requires influencing stakeholders across departments to ensure cross-functional alignment with organizational goals and high service standards.
  • Candidates must be based in Hawaii and are willing to travel up to 50% to ensure client success.

Matching Summary

Match Score: 85

The Director Of Client Success at Harris Computer is a fully remote leadership role focused on enhancing client satisfaction, retention, and growth through strategic planning in revenue cycle management. The position requires strong communication, operational excellence, and the ability to advocate for clients while managing cross-departmental collaboration.

Salary

Competitive compensation package; Not specified; Full range of employee benefits including 401(k) and health insurance

Skills & Requirements

Must-have

  • 7-10 years experience in revenue cycle management
  • Advanced consultative sales skills for renewals
  • Data-driven decision making on KPIs
  • Oversee RCM process implementation and optimization
  • Create educational marketing content for clients

Nice-to-have

  • Strong influence and change management capabilities
  • Willingness to travel up to 50%
  • Exceptional communication and organizational skills
  • In-depth knowledge of industry best practices

Key Requirements

  • Bachelor's degree in Healthcare Administration or Business
  • 7-10 years experience in client success or account management
  • Proven track record of improving customer KPIs
  • Advanced proficiency in Microsoft Excel
  • Professional certifications such as CRCR, EHRC, CHFP, or CMPE preferred

Work Rights

Must be based in Hawaii

Tailored Resume

Cover Letter