Sr. Member Service Officer (floater)

First Entertainment Credit Union Fka Credit Unions in The State of CA

Hollywood, CA, United States
Base: $26 - $32 ph; bonus/equity: not specified; b...
On-site
Excellent member service experience
Build member relationships
Educate and advise on products
Responsible for delivering an excellent member service experience to its current and potential members by educating and advising them about First Entertainment products and services

Job Summary

  • Responsible for delivering an excellent member service experience to its current and potential members by educating and advising them about First Entertainment products and services.
  • Will contribute to the Credit Union’s key results by displaying personal accountability through impacting expense control, positively affecting profitability, influencing business growth, and exceeding member satisfaction expectations.
  • This position is a full-time onsite opportunity and will report to the Sr. Branch Manager, offering floater coverage to community branches as needed.

Matching Summary

Responsible for delivering an excellent member service experience to its current and potential members by educating and advising them about First Entertainment products and services.

Salary

Base: $26 - $32 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent member service experience
  • Build member relationships
  • Educate and advise on products
  • Impact expense control
  • Exceed member satisfaction
  • Perform direct member contact functions
  • Maintain confidentiality and security

Nice-to-have

  • Contribute to key results
  • Positive impact on profitability
  • Influence business growth
  • Uphold Mission and Core Values

Key Requirements

  • Minimum three (3) years of applicable experience
  • Cash handling experience required
  • High school graduate or equivalent
  • Working knowledge of Credit Union products and services
  • Proficiency in MS Office products

Work Rights

Not specified

Tailored Resume

Cover Letter