Front Office Supervisor-ji Hotel Orchard

H WORLD HOLDINGS SINGAPORE PTE. LTD.

Singapore, Singapore
Sgd 2,600 - 3,000 / monthly pm
On-site
Front office team supervision
Guest check-in and check-out handling
Guest feedback and complaint management
The Front Office Supervisor position at H WORLD HOLDINGS SINGAPORE PTE. LTD. in Singapore involves supervising the Front Office team to ensure smooth operations and exceptional guest service. Key responsibilities include managing guest check-ins and check-outs, handling feedback, training staff, and coordinating with various hotel departments

Job Summary

  • Supervise and support the Front Office team to ensure smooth daily operations and excellent guest service.
  • Handle guest check-in, check-out, room assignments, and billing accurately while managing guest feedback and complaints professionally and promptly.
  • Conduct on-the-job training and assist in new staff onboarding while coordinating with other departments to address guest requests or issues.

Matching Summary

Match Score: 85

The Front Office Supervisor position at H WORLD HOLDINGS SINGAPORE PTE. LTD. in Singapore involves supervising the Front Office team to ensure smooth operations and exceptional guest service. Key responsibilities include managing guest check-ins and check-outs, handling feedback, training staff, and coordinating with various hotel departments.

Salary

SGD 2,600 - 3,000 / Monthly

Skills & Requirements

Must-have

  • Front Office team supervision
  • Guest check-in and check-out handling
  • Guest feedback and complaint management
  • Staff adherence to hotel policies
  • On-the-job training for front desk staff
  • Coordination with housekeeping and engineering
  • Night audit procedure oversight

Nice-to-have

  • New staff onboarding assistance
  • Shift report preparation
  • Accurate handover between shifts

Work Rights

Not specified

Tailored Resume

Cover Letter