FRONT OFFICE AGENT

HOTEL BENCOOLEN COMPANY (PRIVATE) LIMITED

Islandwide
Not specified (potentially hybrid based on location).
Greet guests in a friendly manner
Register arrivals and process check-outs
Maintain accurate cashier float records
The Front Office Agent position at Hotel Bencoolen Company requires a customer-oriented individual with excellent communication skills to assist guests and manage check-in/check-out procedures. Candidates should have at least a GCE "N"/"O" level or a diploma in Tourism/Hotel Management and be able to work flexible shifts

Job Summary

  • The role involves greeting all guests in a friendly manner and attempting to learn their names at every opportunity.
  • Employees must register arrivals, perform check-in and check-out procedures, and ensure data is entered completely into hotel systems.
  • The position requires maintaining the cashier float, preparing audit balances, and attending to guest complaints in a timely manner.

Matching Summary

Match Score: 85

The Front Office Agent position at Hotel Bencoolen Company requires a customer-oriented individual with excellent communication skills to assist guests and manage check-in/check-out procedures. Candidates should have at least a GCE "N"/"O" level or a diploma in Tourism/Hotel Management and be able to work flexible shifts.

Skills & Requirements

Must-have

  • Greet guests in a friendly manner
  • Register arrivals and process check-outs
  • Maintain accurate cashier float records
  • Speak and write well in English
  • Work rotating shifts including weekends

Nice-to-have

  • Learn and use guests' names
  • Flair for service
  • Pleasant disposition
  • Ability to multi-task
  • Conduct shift briefings

Key Requirements

  • Minimum GCE N/O level or Diploma in Tourism/Hotel Management
  • Willingness to work 3 rotating shifts
  • Excellent communication skills in English

Work Rights

Not specified

Tailored Resume

Cover Letter