Patient Strategy And Experience Lead

argenx.de

Boston, US
Base: $280,000.00 - $385,000.00 usd; bonus/equity:...
Fully remote
Integrated patient journeys
Patient centricity
Patient voice integration
You will be responsible for delivering integrated, personalized, and an overall excellent end-to-end patient experience, driving towards transformative, innovative, holistic patient impact all the way from appropriate diagnosis, treatment decision, treatment fulfillment to adherence and disease management

Job Summary

  • You will be responsible for delivering integrated, personalized, and an overall excellent end-to-end patient experience, driving towards transformative, innovative, holistic patient impact all the way from appropriate diagnosis, treatment decision, treatment fulfillment to adherence and disease management.
  • You will lead a diverse team rallying to deliver on an exceptional US patient experience across different disciplines: Patient Advocacy, Patient Marketing, Patient Support Program, Patient Assistance Program and Field Clinical Educators.
  • This role will work closely with the Head of HCP Experience, Head of Access and Head of Commercial Operations, as well as the Pipeline teams (focused on future indications), to ensure a seamless patient experience.

Matching Summary

You will be responsible for delivering integrated, personalized, and an overall excellent end-to-end patient experience, driving towards transformative, innovative, holistic patient impact all the way from appropriate diagnosis, treatment decision, treatment fulfillment to adherence and disease management.

Salary

Base: $280,000.00 - $385,000.00 USD; Bonus/Equity: Eligible for short-term and long-term incentive programs; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • integrated patient journeys
  • patient centricity
  • patient voice integration
  • digital and omnichannel capabilities
  • cross-functional team leadership

Nice-to-have

  • innovative holistic patient impact
  • science-based start-up culture
  • collaboration with global teams

Key Requirements

  • minimum of 10 years of senior leadership experience
  • Extensive experience of Commercial and Medical Affairs customer engagement strategy
  • BA/BS degree, and/or advanced degree preferred
  • Ability to travel up to 50%

Work Rights

Not specified

Tailored Resume

Cover Letter