Lead Travel Counselor

Amex GBT

Bangalore, India
Gds expertise (sabre, apollo, amadeus, galileo)
Corporate business travel arrangement
Customer communication via phone, chat, email
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
  • Working from the comfort of your own home, you’ll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience.
  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

Matching Summary

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.

Skills & Requirements

Must-have

  • GDS expertise (Sabre, Apollo, Amadeus, Galileo)
  • Corporate business travel arrangement
  • Customer communication via phone, chat, email
  • Proactive travel advice and upselling

Nice-to-have

  • Passion for client service excellence
  • Curious and collaborative work style
  • Quality of interactions over quantity

Key Requirements

  • Previous travel experience (preferably business travel)
  • Understanding of fares and ticketing rules
  • Native GDS expertise
  • Professional written and verbal communication
  • Attention to detail
  • Act with integrity
  • Strong understanding of the travel industry
  • Resolve customer issues quickly and independently
  • Teamwork and openness to feedback

Work Rights

Not specified

Tailored Resume

Cover Letter