Global Oncology Customer Engagement Manager - Cdi - M/f
Naturactive
Boulogne-Billancourt, France
Hybrid (2 days remote)
Define omnichannel roadmap
Manage crm capabilities
Fluent english proficiency c1
Naturactive, part of Pierre Fabre, seeks a Global Oncology Customer Engagement Manager to drive customer-centric engagement initiatives in oncology. The role involves defining an omnichannel roadmap and collaborating with various stakeholders to enhance customer satisfaction
Job Summary
The role involves defining the omnichannel roadmap to support engagement campaign excellence across global oncology franchises.
Candidates must possess strong knowledge of CRM architecture, customer insights gathering, and KPI management such as Net Promoter Score.
This position is based in Boulogne-Billancourt with a hybrid work model allowing two days of remote work.
Matching Summary
Match Score: 85
Naturactive, part of Pierre Fabre, seeks a Global Oncology Customer Engagement Manager to drive customer-centric engagement initiatives in oncology. The role involves defining an omnichannel roadmap and collaborating with various stakeholders to enhance customer satisfaction.
Skills & Requirements
Must-have
Define Omnichannel Roadmap
Manage CRM capabilities
Fluent English proficiency C1
Master's degree education
Oncology franchise experience
Nice-to-have
Sales and field-based experience
Scientific background in pharmacy
Excellent interpersonal skills
Proactive problem-solving approach
Experience with quantitative data synthesis
Key Requirements
Master's degree level education
Significant experience in pharmaceutical marketing