Base: $22.61 - $37.67 hourly; bonus/equity: not sp...
Not specified
Single point of contact
Loss mitigation options
Consumer financial information collection
The Loss Mitigation Liaison I-20 position at Mtb involves serving as the Single Point of Contact for mortgage loan borrowers, primarily dealing with those who are delinquent or undergoing foreclosure. The role requires effective communication and strong customer service skills, with a focus on compliance with applicable laws and regulations
Job Summary
This position is responsible for acting as the Single Point of Contact (“SPOC”) throughout the loss mitigation process, from package collection through decision and closing, as well as through the foreclosure process.
Collect consumer financial information and assist borrowers in reviewing loss mitigation documents.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Matching Summary
Match Score: 75
The Loss Mitigation Liaison I-20 position at Mtb involves serving as the Single Point of Contact for mortgage loan borrowers, primarily dealing with those who are delinquent or undergoing foreclosure. The role requires effective communication and strong customer service skills, with a focus on compliance with applicable laws and regulations.
Salary
Base: $22.61 - $37.67 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Single Point of Contact
Loss mitigation options
Consumer financial information collection
Mortgage servicing system documentation
Investor waterfall knowledge
Nice-to-have
Promote belonging and brand reflection
Adhere to compliance and risk controls
Support for belonging and brand
Key Requirements
4 years higher education and/or work experience
1 year collections or customer service experience
Proficiency with word processing and spreadsheet software