Client Success Associate

Privia Health

Virginia, United States
Base: $60,000 to $65,000; bonus: targeted annual b...
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2+ years healthcare experience
Hipaa compliance knowledge
Athenahealth ehr proficiency
** Privia Health is seeking a Client Success Associate to manage client accounts and provide exceptional customer service in a healthcare setting. The role requires strong project management skills, technical aptitude, and the ability to collaborate with various stakeholders to enhance client satisfaction. **

Job Summary

  • The Client Success Associate manages a portfolio of clients to optimize physician practices and improve patient experiences within the Privia Health network.
  • This role requires close collaboration with Operations Consultant teams and internal stakeholders to ensure successful digital front door presence and issue resolution.
  • Candidates must possess at least two years of healthcare experience, be well-versed in AthenaHealth platforms, and maintain strict HIPAA compliance standards.

Matching Summary

Match Score: 75

** Privia Health is seeking a Client Success Associate to manage client accounts and provide exceptional customer service in a healthcare setting. The role requires strong project management skills, technical aptitude, and the ability to collaborate with various stakeholders to enhance client satisfaction. **

Salary

Base: $60,000 to $65,000; Bonus: Targeted annual bonus of 10%; Benefits: Medical, dental, vision, life, pet insurance, 401K, paid time off

Skills & Requirements

Must-have

  • 2+ years healthcare experience
  • HIPAA compliance knowledge
  • AthenaHealth EHR proficiency
  • Project management skills
  • Reliable transportation required

Nice-to-have

  • Experience with physician office workflow
  • Strong analytical and problem-solving abilities
  • Ability to handle difficult conversations
  • Fast-paced environment adaptability
  • Team collaboration mindset

Key Requirements

  • Bachelor's degree preferred or equivalent experience
  • Minimum 2 years previous healthcare experience
  • Must comply with HIPAA rules and regulations

Work Rights

Not specified

Tailored Resume

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