Sr Analyst Functional Support

Enbridge

North York, ON, Canada
Base: $72,000–$95,000 cad; bonus/equity: not speci...
Hybrid
Incident and problem management
Sap system expertise
Customer information system support
As a Sr Analyst Functional Support, you will play a key role in maintaining smooth operations of our Customer Information System (CIS) which supports the entire Meter to Cash business operation

Job Summary

  • As a Sr Analyst Functional Support, you will play a key role in maintaining smooth operations of our Customer Information System (CIS) which supports the entire Meter to Cash business operation.
  • We offer opportunities for professional growth, competitive benefits, a pension plan, and generous time off.
  • Enbridge is committed to inclusion and equal opportunity employment, providing flexible benefits and a hybrid work model for eligible employees.

Matching Summary

As a Sr Analyst Functional Support, you will play a key role in maintaining smooth operations of our Customer Information System (CIS) which supports the entire Meter to Cash business operation.

Salary

Base: $72,000–$95,000 CAD; Bonus/Equity: Not specified; Benefits: Competitive benefits, pension plan, paid time off

Skills & Requirements

Must-have

  • Incident and problem management
  • SAP system expertise
  • Customer Information System support
  • Service Now incident tracking
  • On-call overnight system support
  • User Acceptance Testing participation

Nice-to-have

  • Experience with WAMS (Maximo)
  • Strong interpersonal and communication skills
  • Agile workload prioritization
  • Business analysis mindset
  • Collaboration with multiple departments

Key Requirements

  • University degree
  • Minimum 2 years relevant experience
  • Technical expertise in EGD’s CIS system (SAP)
  • Proficiency with Service Now system
  • Working knowledge of HP Quality Centre tool
  • Ability to build and participate in UAT sessions

Work Rights

Not specified

Tailored Resume

Cover Letter