Customer Service Representative Specialist

Mecanicien.ca

$27.10 - $35.21ph; not specified; not specified
Not specified
Handle non-routine customer calls
Extensive product and service knowledge
Develop customer relationships
Mecanicien.ca is seeking a Customer Service Representative Specialist who will handle non-routine customer inquiries, provide technical support, and assist in sales efforts. The ideal candidate should possess extensive product knowledge and experience in customer service, with a focus on building relationships and ensuring customer satisfaction

Job Summary

  • The CSR Specialist handles non-routine customer calls requiring deviation from standardized procedures and extensive product knowledge to ensure customer expectations are met.
  • This role functions as the inside half of the sales team, proactively generating sales, negotiating prices, and ensuring transactions are error-free.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

Match Score: 85

Mecanicien.ca is seeking a Customer Service Representative Specialist who will handle non-routine customer inquiries, provide technical support, and assist in sales efforts. The ideal candidate should possess extensive product knowledge and experience in customer service, with a focus on building relationships and ensuring customer satisfaction.

Salary

$27.10 - $35.21/Hour; Not specified; Not specified

Skills & Requirements

Must-have

  • Handle non-routine customer calls
  • Extensive product and service knowledge
  • Develop customer relationships
  • Ensure error-free transactions
  • Proactively generate sales
  • Negotiate sale and purchase prices

Nice-to-have

  • Excellent communication skills
  • Strong negotiation skills
  • Reliability and attention to detail

Key Requirements

  • Bachelor's degree and 3 years of related experience or equivalent
  • Specialty product knowledge from warehouse/inside sales
  • Excellent driving record preferred

Work Rights

Not specified

Tailored Resume

Cover Letter