Sr. Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
Primary location base pyy range: $113,800 usd - $1...
Flexible hybrid (at least 50% of time spent in the office or in the field per quarter)
Ai/ml or data-driven products
Talent acquisition transformation
Strategic customer success
Workday is seeking a Senior Specialized Customer Success Manager for Talent AI in Atlanta, Georgia, who will play a vital role in driving customer adoption and value realization for AI-powered Talent Acquisition workflows. The position emphasizes collaboration, strategic customer engagement, and the use of data to enhance client relationships and outcomes

Job Summary

  • As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • You will work in close collaboration with the Workday account team as a specialized overlay, bringing deep domain and product expertise and best practices to accelerate adoption and customer maturity against clearly defined success milestones, while influencing retention, advocacy, and expansion.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 85

Workday is seeking a Senior Specialized Customer Success Manager for Talent AI in Atlanta, Georgia, who will play a vital role in driving customer adoption and value realization for AI-powered Talent Acquisition workflows. The position emphasizes collaboration, strategic customer engagement, and the use of data to enhance client relationships and outcomes.

Salary

Primary Location Base Pay Range: $113,800 USD - $170,800 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: Role may be eligible for Workday Bonus Plan or commission/bonus, annual refresh stock grants

Skills & Requirements

Must-have

  • AI/ML or data-driven products
  • Talent Acquisition transformation
  • strategic Customer Success
  • customer-facing role
  • AI value realization

Nice-to-have

  • organizational change management
  • workflow redesign expertise
  • bold ideas and genuine care
  • curious minds and courageous collaborators
  • sun-drenched optimism and drive

Key Requirements

  • 5+ years customer-facing services experience
  • 2+ years AI/ML or data-driven products experience
  • 2+ years Talent Acquisition or Human Resources experience
  • Bachelor’s degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

Cover Letter