IT Support Specialist

TECHNTEA PTE. LTD.

Singapore
Not specified (likely onsite based on role description).
Microsoft 365 administration
Google workspace management
Mobile device management (mdm)
TECHNTEA PTE. LTD. is looking for a proactive IT Support Specialist to join their Group IT team in Singapore. The role involves providing technical support across various platforms, ensuring employees have the necessary tools and systems for optimal productivity

Job Summary

  • This role serves as the 'face of IT' for a diverse portfolio of companies, ensuring employees have the necessary tools and uptime to succeed.
  • The specialist will manage user accounts across Microsoft 365, Google Workspace, and Slack while enrolling and securing devices using MDM platforms like Intune or Jamf.
  • Candidates must be able to troubleshoot Windows and macOS operating systems, configure hardware for new hires, and securely wipe data during offboarding.

Matching Summary

Match Score: 85

TECHNTEA PTE. LTD. is looking for a proactive IT Support Specialist to join their Group IT team in Singapore. The role involves providing technical support across various platforms, ensuring employees have the necessary tools and systems for optimal productivity.

Skills & Requirements

Must-have

  • Microsoft 365 administration
  • Google Workspace management
  • Mobile Device Management (MDM)
  • Windows and macOS troubleshooting
  • User account lifecycle management

Nice-to-have

  • Proactive problem-solving attitude
  • Fast-paced multi-tenant environment experience
  • Strong documentation skills
  • Knowledge of Slack platform

Key Requirements

  • CompTIA A+, Google IT Support, or Diploma in relevant field
  • At least 1 year of technical support or helpdesk experience
  • Experience supporting environments with 50+ users
  • Basic level macOS troubleshooting capability

Work Rights

Not specified

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