The Ticketing Manager is responsible for overseeing all airline ticketing operations within AAMove to ensure accurate issuance and regulatory compliance
Job Summary
The Ticketing Manager is responsible for overseeing all airline ticketing operations within AAMove to ensure accurate issuance and regulatory compliance.
This role requires leading a ticketing team, coordinating with airline partners, and resolving complex customer service escalations involving refunds and disputes.
Candidates must possess expert knowledge of GDS platforms like Amadeus and Sabre along with a deep understanding of fare rules and aviation standards.
Matching Summary
The Ticketing Manager is responsible for overseeing all airline ticketing operations within AAMove to ensure accurate issuance and regulatory compliance.
Skills & Requirements
Must-have
Expert in GDS systems (Amadeus/Sabre/Galileo)
Strong understanding of fare rules and conditions
Knowledge of IATA and MAVCOM regulations
5-7 years airline or OTA ticketing experience
Proven team leadership and staff training skills
Nice-to-have
IATA/UFTAA certification preferred
Experience in TMC or large travel companies
Analytical problem-solving abilities
Negotiation skills for special fares
Process optimization and automation focus
Key Requirements
Minimum 5–7 years airline/OTA ticketing experience
Diploma/Degree in Tourism, Hospitality, Aviation, or Business