Professional Services team members are critical to our customers’ success, combining enterprise-grade project ownership, deep Klaviyo and martech expertise, and consultative engagement skills
Job Summary
Professional Services team members are critical to our customers’ success, combining enterprise-grade project ownership, deep Klaviyo and martech expertise, and consultative engagement skills.
In this role, you will own strategic customer engagements end-to-end, operate as a senior individual contributor, and combine strong delivery/project leadership with technical depth and solution design.
Drive repeatable, scalable solutions and continuous improvement by approaching engagements with a highly analytical mindset and contributing to internal initiatives and process improvements.
Matching Summary
Professional Services team members are critical to our customers’ success, combining enterprise-grade project ownership, deep Klaviyo and martech expertise, and consultative engagement skills.
Skills & Requirements
Must-have
Enterprise-grade project ownership
Deep Klaviyo and martech expertise
Consultative engagement skills
Lead scoped, post-sales engagements
Senior individual contributor
Delivery/project leadership
Technical depth and solution design
Martech landscape expertise
API and integration experience
Executive presence and influence
Nice-to-have
Continuous improvement mindset
Informal coaching and mentorship
Analytical mindset for pattern identification
Proactive, resourceful problem-solver
Operational rigor and hygiene
Key Requirements
4+ years in SaaS Professional Services or similar
Track record of leading enterprise-level projects
Hands-on experience with modern web development languages