Senior Gtm Product Enablement Manager

Intercom

Dublin, Ireland
Hybrid (expected in the office at least three days per week)
Technical education strategy for solutions organization
Ai fluency program ownership
Liaison between r&d and solutions teams
Intercom is seeking a Senior GTM Product Enablement Manager to enhance the technical readiness of its Solutions organization, bridging the gap between R&D and customer-facing teams. The ideal candidate should have over five years of experience in sales enablement or a related field, with strong technical aptitude and excellent communication skills

Job Summary

  • In this critical new role, you will solve the "Last Mile" gap in technical readiness, serving as the bridge between R&D, Product, and our customer-facing Solutions teams.
  • You will be responsible for translating our rapid product innovation and AI capabilities into clear, scalable enablement that accelerates adoption and strengthens customer outcomes.
  • We are a well-treated bunch, with awesome benefits!

Matching Summary

Match Score: 85

Intercom is seeking a Senior GTM Product Enablement Manager to enhance the technical readiness of its Solutions organization, bridging the gap between R&D and customer-facing teams. The ideal candidate should have over five years of experience in sales enablement or a related field, with strong technical aptitude and excellent communication skills.

Skills & Requirements

Must-have

  • Technical education strategy for Solutions organization
  • AI Fluency Program ownership
  • Liaison between R&D and Solutions teams
  • Translate product innovation into enablement

Nice-to-have

  • Experience at high-growth SaaS company
  • Familiarity with AI technology
  • Experience with modern LMS platforms

Key Requirements

  • 5+ years in Sales Enablement, Solutions Engineering, Technical Training, or related SaaS role
  • Strong technical aptitude
  • Experience designing and delivering technical curriculum
  • Deep understanding of Solutions function (CSMs, SEs, Professional Services)
  • Ability to work cross-functionally

Work Rights

Not specified

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