Dfc It Business Systems Analyst

Lithia Subaru Of Oregon City

Tigard, OR, US
$60,000-$85,000 annually; anticipyted starting pyy...
Hybrid
Resolve support tickets
Implement system enhancements
Develop reports in power bi
Driveway Finance Corporation (DFC) is seeking a Business Systems Analyst I to enhance its automotive financing operations in Tigard, OR. The role involves resolving support tickets, implementing system enhancements, and developing analytical reports while providing high-quality customer service

Job Summary

  • As a member of a cross-functional team, the DFC Business Systems Analyst I resolve support tickets, implement system enhancements and automation, develop reports, and helps onboard and train new users.
  • In this role, Business Analysts directly influence our systems, our operations, and, most importantly, the experience of our customers.
  • We Offer Best-in-Class Industry Benefits: Competitive pay, Medical, Dental, and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Driveway Finance Corporation (DFC) is seeking a Business Systems Analyst I to enhance its automotive financing operations in Tigard, OR. The role involves resolving support tickets, implementing system enhancements, and developing analytical reports while providing high-quality customer service.

Salary

$60,000-$85,000 annually; Anticipated starting pay $60,000-$70,000; Benefits included

Skills & Requirements

Must-have

  • Resolve support tickets
  • Implement system enhancements
  • Develop reports in Power BI
  • Onboard and train new users
  • Scripting and automation tools
  • Tier 1 support

Nice-to-have

  • Adaptability in fast-paced environment
  • Methodical task organization
  • Diligent change control practices
  • Continuous learning and improvement
  • Customer service orientation

Key Requirements

  • Experience with ticketing systems
  • Familiarity with JavaScript, Python, SQL, Excel, Power BI
  • Strong customer service and communication skills
  • Ability to learn new tools quickly
  • Attention to detail and troubleshooting skills
  • Bachelor’s degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter