Customer Service Agent - Grr (part-time)

Southwestair

$20.22 ph; not specified; fly for free, retirement...
Part-time, 32 hours over 5 days
Operate a computerized point-of-sale system
Handle cash, checks, credit cards
Check in baggage and cargo
Southwest Airlines is seeking a part-time Customer Service Agent for its Grand Rapids location, focusing on providing exceptional service to travelers. The role involves working at the ticket counter and gate area, addressing customer inquiries, and assisting with baggage services

Job Summary

  • Southwest Airlines is committed to providing employees a stable work environment with equal opportunity for learning and personal growth.
  • As a Customer Service Agent, you’ll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly.
  • Benefits include flying for free on any open seat on all Southwest flights, a Retirement Savings Plan with a dollar-for-dollar 401(k) Company match contribution up to 10%, and potential for annual profit-sharing.

Matching Summary

Match Score: 85

Southwest Airlines is seeking a part-time Customer Service Agent for its Grand Rapids location, focusing on providing exceptional service to travelers. The role involves working at the ticket counter and gate area, addressing customer inquiries, and assisting with baggage services.

Salary

$20.22 per hour; Not specified; Fly for free, Retirement Savings Plan, health insurance

Skills & Requirements

Must-have

  • operate a computerized point-of-sale system
  • handle cash, checks, credit cards
  • check in baggage and cargo
  • resolve customer complaints and problems
  • work under tight time constraints
  • effectively communicate verbally

Nice-to-have

  • friendly attitude
  • teamwork and patience
  • foreign language skills desirable

Key Requirements

  • Must be a U.S. citizen or have authorization to work in the United States
  • Must be at least 18 years of age
  • Must be able to obtain a SIDA badge
  • Must be able to lift and/or move items up to 70 pounds

Work Rights

Must be a U.S. citizen or have authorization to work in the United States

Tailored Resume

Cover Letter