Associate, Payroll Client Services - Sat–wed

getctrl.io

EMEA
Base: $19,650 - $44,200 usd; bonus/equity: not spe...
**
Payroll processing experience
Regional compliance basics
Client-facing support
** The Associate, Payroll Client Services role at getctrl.io involves providing payroll support and guidance, managing inquiries, and ensuring compliance in a fully remote environment. The position requires strong analytical skills and client-facing experience, emphasizing collaboration and effective communication. **

Job Summary

  • The Associate, Payroll Client Services provides payroll support and guidance, managing complex multi-country payroll issues and high-volume client inquiries while ensuring compliance and excellent service.
  • Key responsibilities include first-line support for payroll inquiries, triaging support tickets, managing live messaging channels, and providing frontline support across multiple payroll-related products.
  • This is a full-time role with a fixed weekly schedule from Saturday through Wednesday, requiring availability to work weekends as part of the standard shift.

Matching Summary

Match Score: 75

** The Associate, Payroll Client Services role at getctrl.io involves providing payroll support and guidance, managing inquiries, and ensuring compliance in a fully remote environment. The position requires strong analytical skills and client-facing experience, emphasizing collaboration and effective communication. **

Salary

Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • payroll processing experience
  • regional compliance basics
  • client-facing support
  • analytical mindset
  • Slack, Zendesk, spreadsheets
  • collaborate across departments

Nice-to-have

  • energetic, curious, motivated, ambitious
  • future focused work culture
  • innovation capabilities
  • continuous improvement mindset

Key Requirements

  • Experience supporting payroll processing
  • Working knowledge of regional compliance basics
  • Experience in client-facing or support roles
  • Ability to learn and support multiple payroll-related products

Work Rights

Not specified

Tailored Resume

Cover Letter