Customer Care Service Support Coord 1

JCI

Poca, United States
Base: $21 - $31 hourly; bonus/equity: not specifie...
Service operations management
Customer service scheduling
Inventory tracking and management
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward

Job Summary

  • We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward.
  • Under general supervision, coordinates employee safety statistics, schedules customer service requests, manages inventory counts, and supports technical service teams to ensure timely completion and customer satisfaction.
  • We offer competitive starting pay, paid training, global advancement opportunities, a comprehensive benefits package including medical, dental, vision insurance, 401(k) with company match, and wellness programs.

Matching Summary

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward.

Salary

Base: $21 - $31 hourly; Bonus/Equity: Not specified; Benefits: Competitive benefits package including medical, dental, vision, 401(k) match, and wellness programs

Skills & Requirements

Must-have

  • Service operations management
  • Customer service scheduling
  • Inventory tracking and management
  • Technical resource dispatching
  • Proficient in Microsoft Office
  • Data management capabilities
  • Strong organizational skills

Nice-to-have

  • Project accounting knowledge
  • Basic costing principles
  • Strong interpersonal communication
  • Ability to handle multiple projects
  • Influence diverse teams
  • Attention to detail

Key Requirements

  • High school diploma or equivalent
  • Minimum five years service industry experience
  • Experience managing service operations or scheduling
  • Proficient computer skills in Word, Excel, PowerPoint
  • Ability to work independently
  • Strong organizational and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter