Application Support Specialist

ST. JOSEPH'S INSTITUTION INTERNATIONAL LTD.

Singapore, Singapore
**
Level 1 technical support for academic platforms
Student information systems (sis) and lms management
Sql database querying and administration
** St. Joseph’s Institution International is seeking an Application Support Specialist to provide technical and administrative support for its educational digital ecosystem in Singapore. The ideal candidate will have a background in IT, experience in application support, and strong communication skills to bridge technical and user needs. **

Job Summary

  • This role serves as the technical anchor for the school's digital ecosystem, ensuring stability and evolution of academic platforms.
  • The specialist manages the full lifecycle of support tickets while bridging the gap between technical complexity and user needs for faculty, staff, and parents.
  • Responsibilities include overseeing procurement workflows, conducting budget reconciliations, and facilitating seamless integrations across internal systems.

Matching Summary

Match Score: 75

** St. Joseph’s Institution International is seeking an Application Support Specialist to provide technical and administrative support for its educational digital ecosystem in Singapore. The ideal candidate will have a background in IT, experience in application support, and strong communication skills to bridge technical and user needs. **

Skills & Requirements

Must-have

  • Level 1 technical support for academic platforms
  • Student Information Systems (SIS) and LMS management
  • SQL database querying and administration
  • Google Workspace administration and Active Directory
  • User Acceptance Testing (UAT) coordination

Nice-to-have

  • Experience in educational setting or complex user applications
  • Data visualization skills with Looker Studio or Tableau
  • Familiarity with AppSheet low-code platforms
  • Conceptual understanding of .NET framework
  • Strong cultural sensitivity and people skills

Key Requirements

  • Diploma or Bachelor's Degree in IT or related field
  • Hands-on experience in application support or systems administration
  • Foundational certification in SQL or data visualization tools
  • Prior experience with relational databases and Google Workspace
  • Singaporean citizenship required

Work Rights

Singaporean citizenship required

Tailored Resume

Cover Letter