Hourly base pyy rate is $19.90 - $29.81ph; positio...
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Resolve customer complaints
Investigate vehicle claims
Negotiate repair and pricing
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Cox Automotive is seeking an Auto Claims Specialist I to resolve customer complaints and ensure customer satisfaction at their Riverside, CA location. The ideal candidate should possess strong negotiation skills and have a keen attention to detail, with a preference for prior experience in the automotive or claims field.
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Job Summary
Learn the ropes of resolving customer complaints and ensuring mistakes are not repeated.
Coordinate and validate customer returns and claims by working with buyers, sellers, and dealers.
Receive guidance and coaching from day one to learn responsibilities and move cases to resolution.
Matching Summary
Match Score: 75
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Cox Automotive is seeking an Auto Claims Specialist I to resolve customer complaints and ensure customer satisfaction at their Riverside, CA location. The ideal candidate should possess strong negotiation skills and have a keen attention to detail, with a preference for prior experience in the automotive or claims field.
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Salary
Hourly base pay rate is $19.90 - $29.81/hour; Position may be eligible for additional compensation; Benefits package offered
Skills & Requirements
Must-have
Resolve customer complaints
Investigate vehicle claims
Negotiate repair and pricing
Maintain arbitration case files
Communicate via telephone and email
Nice-to-have
Ethical and dependable
Eager to learn
Adaptable to change
Key Requirements
High School Diploma/GED
Less than 2 years of experience
1+ years automotive or body shop experience (preferred)