Client Success Manager

EAGLE Certification Group

Dayton, OH, USA
Base: $18.00-$22.00 ph; bonus/equity: not specifie...
Hybrid
Strong administrative abilities required
Proficiency in word excel powerpoint outlook
Clear verbal and written communication skills
EAGLE Certification Group is seeking a Client Success Manager to oversee the certification audit process, ensuring customer satisfaction and effective communication with clients. The ideal candidate will possess strong organizational and communication skills, with a background in customer service or quality assurance preferred

Job Summary

  • The role serves as the primary point of contact for clients managing the certification process for internationally recognized management systems.
  • Candidates must organize data requirements, confirm understanding of customer needs, and assist operations with audit cost management.
  • EAGLE Certification Group offers a competitive benefits package including medical, dental, vision, 401k, and flexible work schedules.

Matching Summary

Match Score: 85

EAGLE Certification Group is seeking a Client Success Manager to oversee the certification audit process, ensuring customer satisfaction and effective communication with clients. The ideal candidate will possess strong organizational and communication skills, with a background in customer service or quality assurance preferred.

Salary

Base: $18.00-$22.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401k, PTO, Cell Phone Reimbursement

Skills & Requirements

Must-have

  • Strong administrative abilities required
  • Proficiency in Word Excel PowerPoint Outlook
  • Clear verbal and written communication skills

Nice-to-have

  • Background in ISO Standards or manufacturing
  • Ability to speak Spanish fluently
  • Eagerness to learn new regulatory systems

Key Requirements

  • Experience in customer service or quality assurance
  • Basic understanding of business accounting for auditor expenses
  • Advanced education preferred but not required

Work Rights

Not specified

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