BeOne Medicines is seeking a Senior Systems Support Analyst to provide advanced technical support within their GTS organization, focusing on endpoint and infrastructure management. The ideal candidate should possess strong technical skills, excellent customer service, and a commitment to improving technology environments
Job Summary
This role is responsible for delivering advanced endpoint and infrastructure support while ensuring a secure, stable, and highly responsive technology environment.
The Senior Systems Support Analyst serves as a senior technical resource within the GTS organization and operates as a Tier 2/3 escalation point.
The Company has a comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness.
Matching Summary
Match Score: 85
BeOne Medicines is seeking a Senior Systems Support Analyst to provide advanced technical support within their GTS organization, focusing on endpoint and infrastructure management. The ideal candidate should possess strong technical skills, excellent customer service, and a commitment to improving technology environments.
Salary
Base: $42.02 - $59.02 per hour; Bonus/Equity: Eligible for annual bonus plan and equity awards; Benefits: Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, PTO, Wellness
Skills & Requirements
Must-have
Advanced endpoint and infrastructure support
Tier 2/3 escalation support
Microsoft 365 support
Windows 11, Intune & Autopilot
JAMF / MDM solutions
ServiceNow proficiency
Nice-to-have
Scientific and business professionals
Collaborative and passionate interest
Executive presence
Continuous improvement initiatives
Key Requirements
Associate’s degree with 6+ years of IT support experience
Bachelor’s degree with 4+ years of IT support experience