Réceptionniste En Extra (f/h/x)

Mercure Paris La Défense

Courbevoie, France
On-site
Front office operations
Client relationship management
Manage customer flow
Ensure Front Office, Reception, Departure, and Information operations in accordance with the organization established by the Director of Reception Services

Job Summary

  • Ensure Front Office, Reception, Departure, and Information operations in accordance with the organization established by the Director of Reception Services.
  • Take care of the client and contribute, through a warm and personalized relationship, to their well-being, satisfaction, and loyalty.
  • Manage customer flow and ensure waiting times are optimized.

Matching Summary

Ensure Front Office, Reception, Departure, and Information operations in accordance with the organization established by the Director of Reception Services.

Skills & Requirements

Must-have

  • Front Office operations
  • Client relationship management
  • Manage customer flow
  • Handle phone calls
  • Reservations for points of sale
  • Liaise between hotel departments

Nice-to-have

  • Attentive to others and environment
  • Personal touch for guest experience
  • Strong team spirit
  • Excellent interpersonal skills
  • Discover new cultures

Key Requirements

  • First experience is desired
  • Fluent in French and English
  • Proficiency in a 3rd language

Work Rights

Not specified

Tailored Resume

Cover Letter