Not specified; not specified; generous holiday all...
Software or product training experience
Understanding of uk legal market
Strong presentation and facilitation skills
The Customer Success Manager acts as a trusted advisor to legal practitioners and tax professionals to ensure they maximize value from LexisNexis solutions
Job Summary
The Customer Success Manager acts as a trusted advisor to legal practitioners and tax professionals to ensure they maximize value from LexisNexis solutions.
This role involves designing tailored training programs and supporting change management initiatives to drive product adoption across high-volume strategic accounts in the UK.
RELX offers a comprehensive benefits package including health screening, private medical benefits, flexible working hours, and access to extensive learning resources.
Matching Summary
The Customer Success Manager acts as a trusted advisor to legal practitioners and tax professionals to ensure they maximize value from LexisNexis solutions.
Salary
Not specified; Not specified; Generous holiday allowance; Health screening; Private medical benefits; Pension scheme; Share option scheme
Skills & Requirements
Must-have
Software or product training experience
Understanding of UK legal market
Strong presentation and facilitation skills
Ability to manage multiple accounts
Data-driven decision making
Nice-to-have
Experience with legal research platforms
Knowledge of change management principles
Familiarity with CRM systems like Salesforce
Interest in AI applications for efficiency
Collaborative cross-functional teamwork
Key Requirements
Experience delivering software or product training