Customer Service Representative

Gagnon's Pet Resort

Cornelius, NC, United States
Base: $13.00–$16.00ph; tips: + tips; benefits: pyr...
On-site
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Gagnon's Pet Resort is seeking a passionate Customer Service Representative to provide exceptional service to pet owners and their furry companions. The role requires strong communication skills, a love for animals, and the ability to handle multiple tasks in a fast-paced environment

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins and check-outs, handling payments, and maintaining a clean lobby.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $13.00–$16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Gagnon's Pet Resort is seeking a passionate Customer Service Representative to provide exceptional service to pet owners and their furry companions. The role requires strong communication skills, a love for animals, and the ability to handle multiple tasks in a fast-paced environment.

Salary

Base: $13.00–$16.00/hour; Tips: + tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • fluent in human and hound
  • people-person and pet-person
  • cool under pressure

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter