You will be a key member of the Leadership team and provide strategic direction across all branches, accountable for delivering consistent, premium, world-class customer experiences
Job Summary
You will be a key member of the Leadership team and provide strategic direction across all branches, accountable for delivering consistent, premium, world-class customer experiences.
Responsibilities include providing strategic direction and inspirational leadership, developing employees, driving operational efficiency, and owning the frontline operational strategy and execution.
At SIXT we offer progressive flexibility, leave and well-being benefits, travel discounts, complimentary myNRMA Rewards membership, and discounts on NRMA insurance products.
Matching Summary
You will be a key member of the Leadership team and provide strategic direction across all branches, accountable for delivering consistent, premium, world-class customer experiences.
Skills & Requirements
Must-have
Set, uphold, and raise performance standards
Drive operational efficiency and revenue growth
Lead cost optimisation initiatives
Implement premium service standards
Monitor and analyse key performance indicators
Lead a safety-first culture
Nice-to-have
Visionary yet operationally strong leader
Passion for delivering premium customer experiences
Thrive in a fast-paced, high-pressure environment
Goal-oriented mindset and passion for driving results
Key Requirements
Bachelor's degree in Business, Sales, Marketing or equivalent experience
Industry experience in car rental, automotive, travel or premium service sectors
Proven ability to lead national, multi-site teams
Strong experience in setting, tracking and optimising KPIs
Strong track record in coaching and performance management