Order And Customer Contact Management Senior Analyst
Salonichopra
Budapest, Hungary
Hybrid
Customer orders administration
Sap r3/s4 experience
Order to cash management
We’re an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year
Job Summary
We’re an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year.
The Order and Customer Contact Management Analyst will be responsible for managing and analyzing customer orders and interactions to ensure a seamless and efficient process.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact, including health and wellbeing benefits and at least 14 weeks’ gender-neutral parental leave.
Matching Summary
We’re an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year.
Skills & Requirements
Must-have
Customer orders administration
SAP R3/S4 experience
Order to Cash management
Customer contact management
Microsoft Excel expertise
First call resolution practice
Strong stakeholder management
Nice-to-have
Experience in Business Services organization
Experience in transition projects
Knowledge of SD module
Case management tool experience
Mentoring junior team members
Creative and self-motivated
Strong professional network building
Key Requirements
2-4 years experience in Customer Service or Order Management