Customer Success Analyst Sênior

Inter Arch Jobs LLC

Belo Horizonte, Brazil
**
Alta renda and private banking clients
Proactive client management
Complex operational issue resolution
** Inter Arch Jobs LLC is seeking a Senior Customer Success Analyst in Belo Horizonte, Brazil, to provide exceptional, personalized service to high-value clients in the banking sector. The ideal candidate will have a strong background in customer service, knowledge of banking products, and advanced English proficiency. **

Job Summary

  • Be the guardian of the relationship with high-value clients (High Income and Private), ensuring an exceptional and proactive experience so that Inter becomes their primary bank account.
  • Provide specialized service to High Income and Private Banking clients, ensuring a differentiated, personalized, and high-standard experience.
  • Offer benefits such as meal and meal vouchers, health and dental plans, life insurance, and advantages in our SuperApp.

Matching Summary

Match Score: 75

** Inter Arch Jobs LLC is seeking a Senior Customer Success Analyst in Belo Horizonte, Brazil, to provide exceptional, personalized service to high-value clients in the banking sector. The ideal candidate will have a strong background in customer service, knowledge of banking products, and advanced English proficiency. **

Skills & Requirements

Must-have

  • Alta Renda and Private Banking clients
  • proactive client management
  • complex operational issue resolution
  • consultative first-contact resolution
  • banking product sales
  • advanced English proficiency

Nice-to-have

  • support junior assistants
  • process improvement contributions
  • discretion with public figures

Key Requirements

  • Graduation in Administration, Economics, Accounting, or related fields
  • CPA certification
  • Extensive customer service experience
  • Knowledge of banking products
  • Intermediate Spanish proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter