Customer Service Representative Ii

Worldpay (FIS)

Ar Lit, US
Hybrid
Resolve support issues
Account and product inquiries
Process payments
As a Customer Service Associate - Consumer, you can use your exceptional customer service skills to grow your career with a top fintech company

Job Summary

  • As a Customer Service Associate - Consumer, you can use your exceptional customer service skills to grow your career with a top fintech company.
  • You and your team will resolve support issues for customers via telephone, IM and email, and support all our major client groups: banking, payments and investments.
  • FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

Matching Summary

As a Customer Service Associate - Consumer, you can use your exceptional customer service skills to grow your career with a top fintech company.

Skills & Requirements

Must-have

  • resolve support issues
  • account and product inquiries
  • process payments
  • fast-paced environment
  • excellent verbal and written communication

Nice-to-have

  • establish professional rapport
  • collaborative work environment
  • voice in the future of fintech

Key Requirements

  • High school diploma or GED
  • above average computer abilities
  • Banking experience is preferred
  • high-volume call center preferred

Work Rights

Not specified

Tailored Resume

Cover Letter