Sap Hcm Specialist | Managed Services Operations

PwC PricewaterhouseCoopers GmbH

Multiple Locations
**
Sap successfactors ec support
Sap system configuration
Client relationship management
** PwC is seeking an SAP HCM Specialist for its Application Evolution Services team, which focuses on enhancing application functionality and providing real-time support for clients. The ideal candidate will possess strong analytical skills, knowledge of SAP SuccessFactors, and a customer-centric approach to effectively manage support tickets and resolve issues. **

Job Summary

  • Provide support to address and resolve tickets within the SAP SuccessFactors EC, ensuring timely and effective solutions.
  • Lead and execute minor projects and system changes tailored to meet specific customer needs and requirements, ensuring alignment with business goals.
  • Work flexibility including hybrid working model, flexible start of the day, workation, and sabbatical leave.

Matching Summary

Match Score: 75

** PwC is seeking an SAP HCM Specialist for its Application Evolution Services team, which focuses on enhancing application functionality and providing real-time support for clients. The ideal candidate will possess strong analytical skills, knowledge of SAP SuccessFactors, and a customer-centric approach to effectively manage support tickets and resolve issues. **

Skills & Requirements

Must-have

  • SAP SuccessFactors EC support
  • SAP system configuration
  • Client relationship management
  • Ticket trend analysis
  • Third-party system integration monitoring
  • English language proficiency

Nice-to-have

  • AI-based tools proficiency
  • German language knowledge
  • ITIL principles understanding

Key Requirements

  • Bachelor's degree in IT or Business
  • General knowledge of SAP HR module integration
  • General knowledge of SAP Success Factors Employee Central
  • Ability to monitor and manage interfaces
  • Familiarity with ticket management systems
  • Understanding of project management principles
  • SAP certifications in relevant modules (preferred)
  • Very good command of English

Work Rights

Not specified

Tailored Resume

Cover Letter