Product Manager, Salesforce Federal Customer Success

Salesforce

Not specified; not specified; benefits include tim...
5-8 years product management experience
Fedramp high compliance knowledge
Customer-facing portal experience
This role involves driving the end-to-end product vision for a secure, digital-first support platform specifically designed for Federal agencies

Job Summary

  • This role involves driving the end-to-end product vision for a secure, digital-first support platform specifically designed for Federal agencies.
  • Candidates must navigate complex regulatory frameworks including FedRAMP High, ITAR, IL4/IL5, and NIST while collaborating with engineering and security teams.
  • Salesforce offers comprehensive benefits including medical, dental, vision, paid parental leave, and an employee stock purchasing program to support work-life balance.

Matching Summary

This role involves driving the end-to-end product vision for a secure, digital-first support platform specifically designed for Federal agencies.

Salary

Not specified; Not specified; Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and employee stock purchasing program

Skills & Requirements

Must-have

  • 5-8 years Product Management experience
  • FedRAMP High compliance knowledge
  • Customer-facing portal experience
  • Scrum methodology ownership
  • NIST and DoD Impact Levels understanding

Nice-to-have

  • Salesforce Government Cloud architecture
  • Agentforce familiarity
  • UX/UI design background
  • Digital transformation in government
  • Fluency in Cursor, Claude, Linear, Gemini

Key Requirements

  • 5-8 years in Product Management
  • 2-3 years in regulated environments
  • Experience with Federal or Public Sector customers

Work Rights

Not specified

Tailored Resume

Cover Letter