Customer Success Manager

Appomni

Remote, US
Base: up to $180k ote earning potential; equity: s...
Remote
3+ years customer success experience in saas
Experience with large enterprise customers
Strong relationship building with c-level executives
AppOmni is seeking a Customer Success Manager to enhance the success of their enterprise customers by providing strategic guidance and facilitating product adoption. The role emphasizes strong relationship-building and consultative skills, particularly in the SaaS security space, to ensure customers derive maximum value from AppOmni's solutions

Job Summary

  • AppOmni is a Frost Radar™ 2025 Leader recognized for preventing SaaS data breaches through end-to-end security solutions.
  • The role requires managing the full customer lifecycle for top enterprise clients, acting as a trusted advisor to drive product adoption and business value.
  • Employees enjoy a flexible remote-first culture with comprehensive benefits including stock options, health insurance, and paid parental leave.

Matching Summary

Match Score: 85

AppOmni is seeking a Customer Success Manager to enhance the success of their enterprise customers by providing strategic guidance and facilitating product adoption. The role emphasizes strong relationship-building and consultative skills, particularly in the SaaS security space, to ensure customers derive maximum value from AppOmni's solutions.

Salary

Base: Up to $180k OTE earning potential; Equity: Stock options included; Benefits: Remote work, home office stipend, health insurance, 401(k)

Skills & Requirements

Must-have

  • 3+ years customer success experience in SaaS
  • Experience with large enterprise customers
  • Strong relationship building with C-level executives
  • Knowledge of SaaS security or cloud security domains
  • Proficiency in Salesforce, Gainsight, and Zendesk

Nice-to-have

  • Startup experience in fast-moving environments
  • Python programming knowledge
  • Experience with Identity and Access Management
  • Ability to handle difficult customer situations
  • Background in consulting or sales engineering

Key Requirements

  • 3+ years experience in customer success
  • Direct experience with large enterprise customers
  • Working knowledge of Salesforce, M365, ServiceNow, Workday, Okta

Work Rights

Not specified

Tailored Resume

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