Not specified; benefits: 25 calendar days pyid vac...
On-site
Full fluency in english and german
2+ years customer success experience
Mid-market or enterprise client management
Wrike is seeking a Customer Success Manager fluent in both English and German for an 18-month contract, responsible for managing mid-market and enterprise customers in EMEA. The ideal candidate should have a strong customer-oriented mindset and experience in customer success management, with a focus on building relationships and driving customer value
Job Summary
The role involves managing a portfolio of mid-market and enterprise customers in the EMEA region to ensure they achieve their business goals.
Candidates must be fluent in both English and German with at least two years of experience in customer-facing roles supporting mid-market clients.
Wrike offers a hybrid working model, comprehensive medical insurance, and various allowances including school and office lunch support.
Matching Summary
Match Score: 85
Wrike is seeking a Customer Success Manager fluent in both English and German for an 18-month contract, responsible for managing mid-market and enterprise customers in EMEA. The ideal candidate should have a strong customer-oriented mindset and experience in customer success management, with a focus on building relationships and driving customer value.
Salary
Not specified; Benefits: 25 calendar days paid vacation; Medical Insurance; School Allowance up to €600/month; Office Lunch Allowance
Skills & Requirements
Must-have
Full fluency in English and German
2+ years Customer Success experience
Mid-market or enterprise client management
Business strategy alignment and success planning
Project management and change management knowledge
Nice-to-have
Problem solver mentality and critical thinking
Passion for continuous learning and improvement
Openness to feedback and coachability
Creative and innovative approach to solutions
Strong ownership and self-starter attitude
Key Requirements
Full fluency in English and German
2+ years experience in Customer Success Management
Experience with Marketing, Professional Services, IT, and PMO teams
Hands-on experience in project management and change management