Guest Service Agent

Sofitel Brisbane Central

Darwin, Australia
On-site
Welcoming guests and managing check-in/check-out
Handling reservations and guest requests
Processing payments and maintaining accurate records
Be a part of a journey where properties are transformed into a world-class destination with significant upgrades

Job Summary

  • Be a part of a journey where properties are transformed into a world-class destination with significant upgrades.
  • The responsibilities include welcoming guests, managing check-in/check-out, handling reservations, and resolving guest concerns.
  • Accor offers endless career development opportunities, global accommodation and F&B discounts, and a modern training platform.

Matching Summary

Be a part of a journey where properties are transformed into a world-class destination with significant upgrades.

Skills & Requirements

Must-have

  • Welcoming guests and managing check-in/check-out
  • Handling reservations and guest requests
  • Processing payments and maintaining accurate records
  • Resolving guest concerns with professionalism

Nice-to-have

  • Providing local knowledge and recommendations
  • Supporting other departments for smooth operations
  • Positive attitude and commitment to excellent service

Key Requirements

  • Previous experience in hospitality or customer service
  • Ability to work flexible hours
  • Valid Australian work rights

Work Rights

Valid Australian work rights

Tailored Resume

Cover Letter