Senior Lead

Telstra

Melbourne, Australia
24x7 incident management experience
Ip networking technical expertise
Strong stakeholder relationship skills
You will be the driving force behind exceptional customer experiences

Job Summary

  • You will be the driving force behind exceptional customer experiences.
  • This role involves leading incident management across IP network services.
  • You'll have the opportunity to make a tangible difference every single day.

Matching Summary

You will be the driving force behind exceptional customer experiences.

Skills & Requirements

Must-have

  • 24x7 Incident Management experience
  • IP Networking technical expertise
  • Strong stakeholder relationship skills

Nice-to-have

  • Coaching in Business Process Management
  • Experience leading agile teams
  • Software Development experience

Key Requirements

  • Minimum 5 years’ experience in Incident Management
  • Good understanding of the ITIL Framework
  • Demonstrated leadership and coordination skills

Work Rights

Not specified

Tailored Resume

Cover Letter