Workday is seeking a Technical Support Delivery Analyst for its Customer Support team in Warsaw, Poland. The role involves providing critical support for customers using Workday’s SaaS products and requires strong technical skills along with a collaborative mindset
Job Summary
The role involves handling a queue of support cases and prioritizing issues based on severity and customer impact within a 24/7 global shift pattern.
Candidates must collaborate with Product Managers, QA, and Development teams to determine solutions or workarounds for business-critical issues.
Workday offers flexible work schedules requiring at least half of the time in-office or with customers while championing equal opportunities.
Matching Summary
Match Score: 85
Workday is seeking a Technical Support Delivery Analyst for its Customer Support team in Warsaw, Poland. The role involves providing critical support for customers using Workday’s SaaS products and requires strong technical skills along with a collaborative mindset.
Salary
Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work schedules