Competitive salary; not specified; flexible benefi...
Hybrid (up to 9 remote workdays/month)
5+ years it service management experience
Expertise in salesforce and oracle systems
Strong itil and lean it methodology knowledge
Amplifon Iberica S.A.U is seeking an IT Support Service Manager to oversee IT service support for its extensive network in Spain, focusing on service quality and user experience. The role requires strong analytical skills, experience in IT service management, and proficiency in necessary digital tools
Job Summary
The role involves designing and managing the IT Service Support model across Amplifon Spain's network of over 700 shops and headquarters.
Candidates must possess a Master's degree in Engineering and have at least 5 years of experience supporting complex digital ecosystems.
The company offers a competitive salary, hybrid work options, and exclusive discounts on GAES products for employees and their families.
Matching Summary
Match Score: 85
Amplifon Iberica S.A.U is seeking an IT Support Service Manager to oversee IT service support for its extensive network in Spain, focusing on service quality and user experience. The role requires strong analytical skills, experience in IT service management, and proficiency in necessary digital tools.
Salary
Competitive salary; Not specified; Flexible benefits including health insurance and transport budget
Skills & Requirements
Must-have
5+ years IT service management experience
Expertise in Salesforce and Oracle systems
Strong ITIL and Lean IT methodology knowledge
Experience managing L1/L2 support teams
Vendor management and cost control skills
Nice-to-have
Hybrid work model flexibility
Continuous learning culture
Diverse and inclusive environment
Global stakeholder relationship building
Key Requirements
Engineering Master Degree required
Minimum 5 years of relevant experience
Native Spanish and full professional English proficiency