m32.ai is seeking a Customer Success Manager Coach in Metro Manila to enhance the performance of its Customer Success Managers through coaching, quality assurance, and training. The ideal candidate should have experience in coaching or training CSMs or similar client-facing roles and should approach performance improvement in a structured manner
Job Summary
This role combines coaching, quality assurance, and training delivery to ensure CSMs are equipped for long-term client success.
The ideal candidate has prior experience coaching CSMs or similar client-facing roles with a structured approach to performance improvement.
Former BPO trainers with a strong QA background are explicitly welcome to apply for this position.
Matching Summary
Match Score: 85
m32.ai is seeking a Customer Success Manager Coach in Metro Manila to enhance the performance of its Customer Success Managers through coaching, quality assurance, and training. The ideal candidate should have experience in coaching or training CSMs or similar client-facing roles and should approach performance improvement in a structured manner.