Manager, Npn Portal Onboarding And Support

NVIDIA

Santa Clara, California, United States
Base: $176,000 - $276,000 usd; bonus/equity: eligi...
Fully remote
8+ years sales operations experience
2+ years leadership experience
Manage remote international teams
NVIDIA is seeking a Manager for its Partner Network Portal Onboarding and Support, responsible for leading global support operations and enhancing partner onboarding experiences. The ideal candidate should have extensive experience in sales operations or customer support, along with strong leadership skills, particularly in managing remote teams

Job Summary

  • The role involves leading global support operations for a portal serving over 90,000 users while managing thousands of monthly onboarding requests.
  • Candidates must drive the strategy to deploy AI agents and automation to establish a 24/7 service model for the expanding partner ecosystem.
  • The position offers a base salary range of $176,000 to $276,000 USD along with eligibility for equity and comprehensive benefits.

Matching Summary

Match Score: 85

NVIDIA is seeking a Manager for its Partner Network Portal Onboarding and Support, responsible for leading global support operations and enhancing partner onboarding experiences. The ideal candidate should have extensive experience in sales operations or customer support, along with strong leadership skills, particularly in managing remote teams.

Salary

Base: $176,000 - $276,000 USD; Bonus/Equity: Eligible for equity; Benefits: Comprehensive benefits package included

Skills & Requirements

Must-have

  • 8+ years sales operations experience
  • 2+ years leadership experience
  • Manage remote international teams
  • High-volume operations management
  • Salesforce CPQ Tableau proficiency

Nice-to-have

  • Experience with India-based teams
  • AI agent workforce building mindset
  • Strategic problem-solving skills
  • Outstanding communication abilities
  • Resilience in fast-paced environments

Key Requirements

  • Bachelor's degree in business or related field
  • Proven track record managing high-volume operations
  • Hands-on experience with AI-enabled tools

Work Rights

Not specified

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