Associate / Senior Associate - Client Services Representative

Interactive Brokers

Hong Kong, Hong Kong
Competitive salary; annual performance-based bonus...
On-site
Strong familiarity with asset classes
Critical thinking for complex systems
Professionalism in stressful situations
The role involves providing unparalleled service to institutional and enterprise clients including banks and hedge funds

Job Summary

  • The role involves providing unparalleled service to institutional and enterprise clients including banks and hedge funds.
  • Responsibilities include resolving technical, account, and trade-related enquiries via telephone, ticket, and live chat.
  • The company offers competitive salary, annual performance-based bonus, stock grants, and a hybrid work arrangement.

Matching Summary

The role involves providing unparalleled service to institutional and enterprise clients including banks and hedge funds.

Salary

Competitive Salary; Annual performance-based bonus and stock grant; Excellent health and welfare benefits

Skills & Requirements

Must-have

  • Strong familiarity with asset classes
  • Critical thinking for complex systems
  • Professionalism in stressful situations

Nice-to-have

  • Fluency in Mandarin language
  • Experience with Excel and JIRA
  • Exposure to global financial markets

Key Requirements

  • Undergraduate degree required
  • 1-2 years experience at large financial institution
  • SFC License 1, 2, and 3 or ability to obtain

Work Rights

Not specified

Tailored Resume

Cover Letter